Department: | Client Services |
Office: | Webster Office |
Who we are:
MSM is woman-owned, experiential agency bringing brands to life through award-winning experience design, engagement strategy, and flawless execution for trade show exhibits, corporate/retail environments, and digital experiences. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service.
Our employees support, promote, live and breathe a service culture, where we:
Express gratitude for others
Will do anything for our customers and co-workers
Is a positive person and always finds a way
Thrive in a demanding environment
Always do the right thing—even when no one is looking
Values others with timely responses
The Position
Works with the team to manage shows (RFP through delivery), providing ‘wow’ experiences to clients.
Provides support with client meetings, client estimates and timelines, client communication, etc.
Travel to tradeshows and events, providing onsite support.
Collaborates with the internal team to help meet deadlines and execute the project.
Our Value Proposition
Paid travel to exciting places while working with great clients.
An exceptional work environment, with opportunities for growth, mentoring and training – regular coaching and development sessions to help grow your career.
You will work with customers to devise new and innovative solutions to business challenges.
Our teams ensure every customer interaction is exceptional and tailored to meet the customer’s unique needs. You will be the driving force behind our high-level customer interaction.
Your Value Proposition
A client-centric mindset, love to get things delivered to the highest standard.
Strong relationship and collaboration skills, with an understanding of team dynamics.
Excellent written and verbal communication skills with the ability to champion ideas.
You thrive in a fast-paced environment, are a highly motivated self-starter with a sense of urgency to obtain results.